Privacy Policy

Privacy Policy

Effective Date: August 2026

Mark's Plumbing & Backflow Privacy Policy

Mark's Plumbing & Backflow values your privacy and is committed to protecting the personal information you provide when visiting our website, requesting services, submitting contact forms, scheduling appointments, or communicating with our team.

This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and services.

Information We Collect

We may collect the following information:

• Name

• Phone number

• Email address

• Property address

• Service request details

• Appointment information

• Billing information

• Communication preferences

• Website usage and analytics data

Information may be collected when you:

• Submit a contact form

• Request a plumbing estimate

• Schedule service

• Call our office

• Subscribe to updates

• Interact with our website

How We Use Your Information

Mark's Plumbing & Backflow may use your information to:

• Respond to service requests

• Schedule appointments

• Provide plumbing services

• Send estimates and invoices

• Improve customer service

• Communicate regarding appointments and project updates

• Send maintenance reminders and follow-up communications

• Improve website performance and user experience

• Comply with legal obligations

Service Areas

We provide plumbing and backflow services throughout Southwest Florida, including:

• Fort Myers

• Cape Coral

• North Fort Myers

• Fort Myers Beach

• Estero

• Bonita Springs

• Sanibel

• Port Charlotte

• Surrounding Lee County communities

Information submitted through our website may be used to determine service availability within these areas.

Website Analytics and Tracking

Our website may utilize:

• Google Analytics

• Google Tag Manager

• Meta Pixel (Facebook Pixel)

• Search Console tools

• Website performance tracking tools

These technologies help us understand website traffic, visitor behavior, and marketing effectiveness. Information collected through analytics tools generally does not identify you personally unless voluntarily provided.

Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help:

• Remember user preferences

• Improve website performance

• Measure marketing campaign effectiveness

• Analyze website traffic

You may disable cookies through your browser settings at any time.

Information Sharing

Mark's Plumbing & Backflow does not sell, rent, or trade personal information to third parties.

Information may be shared only when necessary to:

• Complete requested services

• Process payments

• Comply with legal requirements

• Protect the rights, safety, or property of our company, customers, or others

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect customer information from unauthorized access, disclosure, or misuse.

While no method of transmission or storage is completely secure, we take commercially reasonable measures to protect your information.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and review sites.

We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Our services are intended for adults and business owners. We do not knowingly collect personal information from children under the age of 18+

Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of certain information

• Opt out of marketing communications

To make a request, please contact us using the information below.

Contact Information

Mark's Plumbing & Backflow

Website: www.marksplumbing.co

Phone: 239-229-5222

Service Areas: Fort Myers, Cape Coral, North Fort Myers, Fort Myers Beach, Estero, Bonita Springs, Sanibel, Port Charlotte, and surrounding Southwest Florida communities.

Updates to This Policy

Mark's Plumbing & Backflow reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

By using our website and services, you agree to the terms outlined in this Privacy Policy.